T-Mobile Activates Satellite Texting for All Customers Amid Winter Storm Fern

As winter storm Fern sweeps through, T-Mobile is taking proactive steps to ensure that all of its customers remain connected despite severe weather conditions. With the potential for widespread outages due to snow, sleet, and freezing rain, T-Mobile in collaboration with SpaceX's Starlink, has activated its T-Satellite service for all users, enabling text messaging even when traditional signals fail. This article explores how T-Mobile is committed to supporting its customers and communities during this challenging weather event.

Keeping Customers Connected

T-Mobile has partnered with SpaceX's Starlink to ensure connectivity can be beamed directly to phones from space, allowing devices to automatically connect to satellite service during areas of signal loss. The company's network is reported to be performing well, with additional power solutions in place to maintain operations even amidst potential outages.

Emergency Alerts and Satellite Texting

T-Mobile has made T-Satellite available to all its customers and will issue Wireless Emergency Alerts across devices, even to users on competitor networks. Current T-Mobile users with eligible plans enjoy T-Satellite at no extra charge, while non-paying users can still text emergency services including 911. For the duration of storm Fern, all customers can access basic satellite text services.

Expanded Services During the Storm

The company is also deploying Wi-Fi and charging vehicles to assist in recovery efforts, further collaborating with local and state agencies to provide comprehensive support during the storm.

Prioritizing Safety

The activation of T-Satellite reflects T-Mobile's commitment to enhancing customer safety, ensuring that reliable communication remains possible even in the harshest of conditions. The company is prepared to meet the demands brought on by storm Fern, taking necessary steps to keep its customers connected and safe.