Samsung Clarifies Cause of Galaxy Ring Swelling Incident
Last October, tech influencer Daniel, known as ZONEofTECH, faced a peculiar situation when his Samsung Galaxy Ring unexpectedly began to swell while being worn. This alarming event not only raised concerns about the device's safety but also led to Daniel being denied boarding his flight. After extensive investigation, Samsung has now shed light on the underlying cause of the swelling, reassuring customers about the overall safety of the Galaxy Ring.
Reassurance on Battery Safety
In a post shared on X, Daniel recounted the troubling experience, initially attributing the swelling to potential battery issues, a concern echoed by other users in various online forums. Reports indicated instances where Galaxy Rings displayed battery malfunctions, with one user noting a battery that fully discharged within just three hours. Despite the speculation surrounding the battery, Daniel's particular situation prompted Samsung to take further action, including covering any related losses and conducting a thorough investigation.
In the latest update from Daniel, he revealed that both Samsung and an independent third-party agency have completed their assessments. They concluded that the swelling was due to a crack in the internal molding of the ring. Importantly, both parties confirmed that there is no general safety risk related to the Galaxy Ring's battery. However, the exact cause of the internal crack remains unresolved.
Further Recommendations
Samsung has emphasized that while the Galaxy Ring's battery performance is typically reliable—lasting up to five days on a single charge—certain external factors can lead to rare instances of battery swelling. Fortunately, occurrences like these are infrequent, with minimal complaints reported across all smart ring brands. Daniel has encouraged users experiencing any battery-related issues to promptly contact Samsung customer support for assistance.
