A Verizon representative posted a warning on Reddit about a new scam targeting Verizon customers. The scam involves spoofing local store phone numbers to make fraudulent calls appear legitimate. These calls typically claim there is suspicious activity on the customer's account or a large order being shipped to an unfamiliar address. Verizon employees have clarified that these types of calls are not standard practice for the company, as fraud alerts are handled by a dedicated fraud department, not local sales teams.
It is important for Verizon customers to be cautious when receiving calls from unfamiliar numbers claiming to be from the company. To prevent falling victim to this scam, customers should not share personal or account information over the phone unless they initiated the call through an official Verizon number.
