T-Mobile recently introduced their T-Satellite service, set to launch on July 23. However, some Android users have highlighted a few significant issues with the service, as discussed by Reddit user suspence89. From untimely notifications to inadequate customer support, there seem to be challenges impacting the user experience for Android users.
Image source – Reddit
T-Mobile users have reported receiving notifications indicating their device is connected to "T-Mobile Starlink" at inconvenient times, leading to frustration and disturbances, especially for those sensitive to such interruptions. Moreover, the lack of expertise among customer support representatives in addressing T-Satellite-related issues has added to the user's woes.
T-Mobile's customer support seemed unprepared to handle issues related to this new feature. Despite calling multiple times, they found that representatives consistently lacked the knowledge to offer meaningful help.
Are you willing to wait some extra months before subcribing for T-Satellite?
Yes, I wanted bugs sorted out.
12.5%
I want to use T-Satellite right away, bugs or not.